As Technical Manager, I am responsible for maintaining our current BRCGS AA grade through the company’s food safety, quality and technical standards. My role involves ensuring compliance with relevant legislation and customer requirements, as well as managing HACCP documentation, corrective actions, audits, traceability and product specifications.

A typical day can include conducting internal audits and inspections, reviewing product specifications, delivering staff food safety training, maintaining company procedures and monitoring the Technical inbox for customer and supplier enquiries. I also handle customer credits and complaints when required. When the time comes, I prepare the business for our BRCGS audits, which take place twice a year.

What I enjoy most about my role is that no two days are the same. I enjoy building good relationships with the people I work with and being someone they can come to for support.

For me, it’s rewarding knowing that the work I do has a direct impact on food safety and quality, while helping to keep the business operating to a high BRCGS standard.

My favourite part of working as part of the Town & Country team is the people. Everyone is supportive and approachable, and I enjoy working together as a team to get things done.

I also like that every day can be different, which keeps the role interesting and gives me plenty of opportunities to learn new things.

Cooking chili con carne :)

Maldives but itching to go to Australia.

Anything Italian!

I still listen to Justin Bieber music from 2012